Privacy Policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on the website, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, your address, your email address, or your phone number.

When you browse our website, we also automatically receive the Internet Protocol address (IP address) of your computer, which allows us to obtain more details about the browser and the operating system you are using.

As part of email marketing, with your permission, we may send you emails about new products and other updates or about your uncompleted orders.

ARTICLE 2 – CONSENT

How do we obtain your consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to us collecting your information.

If we ask you to provide your personal information for another reason, for marketing purposes for example, we will ask for your explicit consent directly, or we will give you the option to refuse.

How can you withdraw your consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, you can notify us by contacting us via email.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information only if the law requires us to do so or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – HOSTING

Shopify Inc.
151 O’Connor Street
Ground Floor
Ottawa, Ontario K2P 2L8, Canada

Registration number: 426160-7
Company registered with the Canadian federal registry.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

In general, the services provided by third-party providers that we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide us, such as payment processing.

However, some of these providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchases on our store.

Regarding these third-party providers, we recommend that you carefully read their privacy policies so that you can understand how they will handle your personal information. You can find Visa's policy here, American Express's policy here, MasterCard's policy here, JCB's policy here, or Stripe's policy here.

It should not be forgotten that some of these third-party providers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located, for example.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction may be disclosed under United States legislation, such as the Patriot Act.

Once you leave our site or are redirected to a third-party website or application for your payment, you are no longer governed by this Privacy Policy or by the Terms and Conditions of Sale and Use of our website.

Links

You may be directed away from our website by clicking on certain links present on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.

ARTICLE 6 – SECURITY

To protect your personal data, reasonable precautions are taken by us and we follow industry best practices to ensure that they are not lost, diverted, accessed, disclosed, altered, or destroyed inappropriately.

In the event that you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. This means that no human will have access to the full card number. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS standards and implement additional standards generally recognized by the industry.

ARTICLE 7 – AGE OF CONSENT

By using our website, you declare that you are at least the age of majority in your country, state, or province of residence, and that you have given us your consent to allow any minor under your care to use our site.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately upon their publication on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so you can know what information we collect, how we use it, and under what circumstances we disclose it, if applicable.

If the website is subject to an acquisition by or a merger with another company, your information may be transferred to the new owners so that we can continue to sell you products.

ARTICLE 9 – SMS MARKETING

By entering your phone number at checkout and initiating a purchase as well as subscribing via our marketing signup list, you agree that we may send you SMS notifications (for your order including abandoned cart reminders) or SMS marketing offers.

The number of marketing text messages will not exceed 30 per month. You can unsubscribe from any other text message by replying with the word STOP. Sending text messages or using automation requires you to provide the phone numbers or names of the recipients. This data will be stored and used to communicate the analysis and results of the campaign, including the delivery status of messages, sending status, and, in some cases, whether the purchase resulted in a sale.

If you decide to use our link shortener in text messages, we will collect this information to know whether the link has been clicked or not and will use it to display results in analytics. Any other third-party service you may choose to use outside the scope of smsbump.com, our text message operator, the system we use to send SMS (third-party link shortener, GA tracking, etc.) will refer you to their specific third-party policies that you must accept.

When sending text messages, we will forward the data to our text message operator to carry out the sending of messages. Information is only shared with our operator at the time of initializing a marketing and messaging campaign. If recipients no longer wish to receive messages, they must reply to the message with STOP or contact us by email so we can successfully unsubscribe you.

QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, modify, or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our privacy standards officer by email with the subject: Privacy Standards Officer